For your convenience, we offer free in-store pickup for all online orders.

Simply select Pick Up at checkout.

• Available within 1 hour (during opening hours)

• Monday to Friday: 9.30am - 4.30pm

• Saturday: 10.00am - 1.00pm

We offer FREE local delivery on orders over $75, across Newcastle and Lake Macquarie.

To ensure we can continue providing a fast and reliable service as demand grows, local deliveries are now fulfilled via either:

• babytaxi, or

• Australia Post Express Post
  

In stock items are delivered within 1-2 business days.

This updated approach allows us to group deliveries by area - helping us get your order to you as efficiently as possible.

Our Newcastle Delivery area is south to Swansea, north to Stockton and west to Toronto.

Choose the shipping method Local Delivery - Newcastle + Lake Macquarie at checkout, for orders over $75, within the postcode range 2280 - 2309 to receive FREE delivery.

A discounted flat rate delivery fee of $6.95 will apply for local orders less than $75.00, within the postcode range 2280 - 2309.

We provide a flat rate delivery of $9.95 Australia wide, via Australia Post, with FREE DELIVERY for all orders over $150.

In-stock items ship within 1-2 business days.

Once your order has been dispatched, regular Australia Post delivery times apply.

For approximate Australia Post delivery time frames to you, please click here - our postcode is 2289.

If you need to receive your order by a particular date, please email us at sales@babyshop.com.au and we will confirm if this is possible.

We are currently only shipping within Australia, and are not providing International Shipping.

• Orders ship within 1-2 business days, from when payment is received
  

• If there is an issue with any items in your order, we will contact you via email or text, prior to dispatch
  

• An email update will be sent once your package has been dispatched
  

• Australia Post packages will contain a tracking number to track the delivery
  

• babytaxi deliveries will not have a tracking number/reference, but will be delivered in the afternoon, after store closing time (Monday-Friday, excluding public holidays)
  

• Orders will be sent to the delivery address that you have submitted with the order - we cannot be held responsible if that delivery address is incorrect
  

• Any orders returned to us due to incorrect delivery address or unclaimed through the post office will be refunded for the product component only