babyshop is a division of Deneng Pty Ltd, a proudly Australian company, operating
for over 40 years, from Newcastle NSW.
babyshop celebrates a unique milestone in 2023 as it reached 25 years of operation
online.
The babyshop website was launched in 1998 during the infancy of online shopping in Australia, with the foresight to register an easy to remember web address babyshop.com.au and telephone number 1800 BABIES. babyshop started as an online business, commencing in the same year as Google, and before EBAY Australia had begun.
Unlike most retailers, babyshop had an online presence before opening a bricks and mortar store.
Following a large growth in customers and products, and with limited room for a home business of this size, external premises became necessary and babyshop opened their first retail store in 2003 in Merewether NSW. The store moved in 2008 to the current location in Adamstown NSW.
In 2009 the distinctive babytaxi was born - a yellow mini clubman with checker flag roof and babytaxi decals. The service was originally introduced as a way to deliver bulk disposable nappies and wipes to customers.
When the store decided to discontinue stocking these consumable items, it was determined that the babytaxi was still an integral service for babyshop customers who were stuck at home with a baby and couldn’t easily get out and about for their baby necessities.
babytaxi now offers same day free delivery throughout Newcastle, for orders placed before 3pm on business days, in a delivery area that is south to Swansea, north to Stockton and west to Toronto.
babytaxi is a convenient way for babyshop customers to receive the baby products they need, and be able to start using them immediately.
babyshop also offers the ability for customers to come in store and ‘test drive’ a number of products before purchase. babyshop is happy to provide fitting for babies in fitted swaddles or sleeping bags, to ensure that a correctly sized, suitable and safe product is selected. Babywearing is another popular service that babyshop provides fittings for, allowing you to try your baby in a range of slings and carriers which are adjusted to your frame, so that you can experience the weight, function and feeling of these products before purchase.
babyshop prides itself on providing helpful, friendly customer service and look forward to assisting you with finding products that meet your needs, during this special time.
Great staff and exceptional customer service. Plenty of unique items to be found here and I was able to purchase the one thing I couldn’t find anywhere else.
I placed an order at 2am Sunday night and by midday Monday, my order had already been packed and shipped. Couldn't recommend them highly enough. Also great affordable prices!
Customer service is fantastic and same day delivery for local orders is so so convenient when things are needed quickly but getting out of the house with babies is hard.
I just wanted to say how handy the local delivery service is, especially with a newborn, always friendly service and often the only place in Newcastle that stocks certain items. Thank you
Best customer service!! Just replaced my sons beloved cuddle toy that we had lost, and the friendly man took the tags off straight away for us to give my son. We have also had things delivered the same day in their baby taxi.
Very surprised about how good the customer service and rapid delivery times were.
Even handled a refund with no fuss.
Rob, here at the babyshop is amazing! He is always prepared to give helpful, educated advice. Today I needed dummies after the baby lost her final one...Rob not only took my order over the phone with ease, he is also delivering. Thank you Rob!
The owner was very knowledgable & helpful when fitting me with a suitable baby carrier today
Rob really knows his stuff and specifically helped us find some neat solutions
276 Brunker Road
Adamstown NSW 2289
Australia
Store hours:
Mon - Fri: 9.30am to 4.30pm
Sat: 10.00am to 1.00pm
Sun: Closed
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